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Friday, November 15, 2024

8 newly enrolled VA Long Beach HCS patients seek medical appointments in August 2019

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The VA Long Beach Health Care System reported that eight patients newly enrolled in its benefits program requested appointments but had not received one during the period ending September 1, according to data collected from the U.S. Department of Veteran’s Affairs.

During that same time frame, the system scheduled 103,539 pending appointments across its 6 healthcare facilities.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar or better to wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

At a hearing before the House Veterans Affairs Committee after the report was released, Debra Draper, health care director at the GAO, said new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains on its website that when veterans apply for benefits, they are assigned to 1 of 8 priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

VA Long Beach Health Care System Pending Appointments Scheduled in September
LocationTotal Appointments ScheduledAppointments Scheduled 30 Days or LessAppointments Scheduled More than 30 Days
Long Beach, CA (Tibor Rubin)84,92577,9776,948
Anaheim, CA3,6583,439219
Santa Ana, CA7,7997,387412
Cabrillo, CA2672670
Santa Fe Springs, CA2,8912,85437
Laguna Hills, CA3,9993,655344
Source: U.S. Veteran’s Administration

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